Balancing the claim process for the benefit of the insured
(800) 511-9350
Note About Testimonials and References:
Duplex Rental Property Owner, Monrovia, CA
“Want to take a moment and thank you for your excellent work done as my Public Adjuster for my Duplex that suffered so much damage from my tenants fire.
I have had rental properties for many years and have never had a fire before, so when it happened and I arrived at the fire, I was shocked to find so many people chasing me around to try to get me to hire them.
The next morning I received a very polite phone call from you in which you offered to take the time to meet with me to explain my options with my insurance claim.
We met that afternoon and you explained in detail how I could benefit from you as a Public Adjuster, and it made sense. I never felt like you were “selling” me something. I was very comfortable with my decision to have you represent me.
From that point on you did your work behind the scenes and I was able to resume my day to day work and life, without having to deal in an area I knew nothing about, an insurance company after a fire.
You helped me select the best contractor for my job and he was a perfect fit. You two worked closely together and I now have two completely restored and new units. The work is immaculate.
During the whole process, you kept me fully informed, got me the rents I was losing, and got enough of a settlement that I was able to improve the condition and quality of my duplex.”
Homeowner, Palmdale, CA
“Thank you both for all you did as my Public Adjuster and a special thanks to Cyndi for the hours and hours and hours I know she spent chasing the insurance company adjuster and his supervisor for the final piece of the settlement.
I shudder recalling that at one point right after my fire, I tried to convince myself that I could handle things with an insurance company on my own!”
Homeowner, Eagle Rock, CA
“First off I want to thank you so much for doing what you said you would do so confidently when we met the morning after the fire.
I selected you Gary out of the crowd of adjusters and contractors that were swarming around me like vultures while you remained calm and collected and when you spoke to me you made sense. I am so glad I picked you out of the crowd.
Oh, we had our problems, but nothing to do with you. My contractor was very difficult to work with and you were very helpful in coaching me through that as well.
Cyndi, you were always available to me on the phone and spoke to me at length frequently when I was pulling my hair out trying to understand the process. You always gave me the assurance and comfort I needed to make it through each day.
Again, I thank you both for doing exactly what you said you would, resulting in making it through this disaster better off.
From A to Z you fulfilled your obligation to me and I admire you both for what you do.”
Homeowner, Granada Hills, CA
“I as well wanted to thank you both for your excellent work as a Public Adjusters for my fire that took place at my home. I am so happy with the outcome of the work you did on getting me a proper settlement for both my house construction and all my personal belongings.
Right after the fire while being surrounded with so many people trying to get me to hire them, I remember Gary’s calm and collected demeanor and his way of talking about a Public Adjusters role in helping me through the worst time of my life. As a single mother of two teenagers and having lost everything that was important to me in the fire, Gary stood out of the crowd as a person of integrity and skill.
Then of course I dealt with Cyndi on a regular basis. We would speak on the phone sometimes several times per day. The one thing I always felt was that I was always being taken care of by Cyndi as if I was the only person she had to deal with. Cyndi told me the truth even when I didn’t like it. She kept me positive and optimistic about the outcome and she always came through.”
Homeowner, Temple City, CA
“We as a Chinese family were very concerned about how we would be able to understand anyone from our Insurance Company. We also had no way of knowing if we would be treated fairly as we were told that no one with our insurance company spoke Chinese.
My husband talked with many people right after the fire and he spoke with you at length and we decided you were the best suited to help us.
Fortunately, our decision to hire you turned out exactly as we wished for. You carefully got us a correct settlement for our construction of the fire damage to the house, our personal property, and even helped us pick the right contractor. The entire time you and Cyndi would take time to explain what was being done. We always felt we knew the facts as things progressed.”
Homeowner, Northridge, CA
“I wish to thank you for being my much needed Public Adjuster for the explosion and house fire that so badly damaged our home early one evening.
We are a Russian/Armenian family. My wife is an investigator for Homeland Security in Los Angeles. Needless to say, when one of our cars exploded in front of our garage and caught our house on fire, we thought the worst, and became very suspicious of strangers in front of our burned house. You were one of those strangers.
You presented us with an option of having you as our Public Adjuster and what you said made sense. After several house of debate as a family and even a security check of you through Homeland Security, we selected you as our Public Adjusters.
You took very good care of us. You were honest and always told us the truth even when it wasn’t good news. We always knew the status of things.
As we know, my problems began when we hired the contractor. We had many, many problems and I was always able to get you to help with getting the problems with the contractor resolved.
In the end, everything worked out in our favor and we owe that to you and your dedication to us beyond being our Public Adjuster. You became a good friend.”
Homeowner, Northridge, CA
“My wife, daughter, and I would like to thank you for the work you did as our Public Adjuster.
Having professional help also made sense since we had had a very bad experience earlier in life with an insurance company.
You both did so much for us and especially Cyndi with who took such good care in getting our contents paid for accurately. I can’t imagine how many hours it took but was it ever worth it!
As a member of the Filipino community, husband and a father, please make sure that anyone who has had a fire calls me for advice. You know what I will say.”
Homeowner, Altadena, CA
“It was very traumatic to come home after a relaxing weekend out of town to find our home broken into, ransacked, and many of our valuables missing and stolen.
The real trauma began for us trying to deal with our insurance company. We were instantly put into the “suspect” category. We knew we were in for a battle we would have a hard time winning.
I found you both through research as an alternative to dealing directly with an insurance claim alone. We, as I am sure most people, had never heard of a “Public Adjuster”.
After a great deal of intrusion into our personal life and our finances by the insurance company, you guided us through a process, ending up in a favorable conclusion of a positive settlement.
Thank you both for your guidance, work ethic, perseverance, and friendship.
Everyone should have a Public Adjuster, and anyone who doubts your value, have them call us.”
Homeowner, (New York) Van Nuys, CA
“Thank you for the excellent job you did on representing my interests for my insurance claim on my family home, in California, where I grew up, and my mother still resides. I as the owner of a talent and booking agency know the importance of being properly represented.
My contractor, who was a godsend, recommended that I meet with you as a solution to my dilemma and was he ever right!
The two of you, along with the extreme care of Cyndi, took the reins, watched over my distraught mother, and handled everything, lifting me from my dual nightmare, my east coast base of operations and as we learned my Insurance company.
I don’t know how I would have ever done it without you!
Everyone who has a fire should hire a Public Adjuster and I recommend you.”
Church Pastor, Rohnert Park, CA
“I am part of a very large worldwide family of Pastors for the Pentecostal church. My father and Grandfather are world renown for their pastoring efforts in our church community.
When Hurricane Ike hit Houston in 2007, I began receiving frantic calls from fellow Pastors in the Houston area who had been hit hard by the storm and their churches were damaged beyond use.
I knew you and your work as a Public Adjuster in California. I contacted you for advice and assistance.
We went to Houston together and ended up handling 11 churches, several businesses, and many homes for Pastors, church members, and acquaintances. We helped many people through a very traumatic and devastating storm.
On behalf of the Pentecostal community of Pastors and Congregation we want to thank you for your dedication to your profession as a Public Adjuster.
I wanted to take care of my “family” and you did everything you could in your power and field of work to return these churches, Pastors, and families and businesses to become whole again.
As a representative of all, and speaking for a community, we thank you from the bottom of our hearts.”
